At Pedra, we are committed to protecting your personal information and ensuring transparency in how we collect, use, store, and share your data. This Privacy Policy explains how your data is handled when you interact with our website www.pedra.co.

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1. Data controller

Pedra Colombia S.A.S., NIT 901700472-5, is the entity responsible for the processing of your personal data. If you have any questions or requests related to your data, you may contact us at hola@pedra.co.

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2. Information we collect

We may collect the following types of personal data when you interact with our website or services:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party platforms)

• Purchase history

• Browsing behavior on our website (via cookies or similar technologies)

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3. How we Use Your Information

Your personal data may be used for the following purposes:

• To process and fulfill orders

• To provide customer service and support

• To send order confirmations, updates, or promotional information (with your consent)

• To improve our website and user experience

• To comply with legal obligations

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4. Data sharing

We do not sell or rent your personal information. We may share your data with trusted third parties for:

• Payment processing

• Shipping and logistics

• Email communication services

• Legal or regulatory compliance, if required by law

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5. Cookies and tracking technologies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

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6. Data protection and storage

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Your data will be stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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7. Your rights

In accordance with Colombian Law 1581 of 2012, you have the right to:

• Access, update, or correct your personal data

• Request deletion or cancellation of your data when applicable

• Revoke authorization for data processing

• File complaints with the Superintendence of Industry and Commerce (SIC)

To exercise these rights, please contact us at hola@pedra.co

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8. Consent

By using our website and providing your personal information, you consent to the processing of your data as described in this Privacy Policy.

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9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website will constitute your acceptance of those changes.

 

Last updated: 30.03.2025

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Thank you for trusting Pedra Colombia S.A.S. to be part of your special moments. Your privacy is important to us. 💍